Booking Online

Patients may book appointments in several ways. You may call our office during business hours to speak with one of our helpful administrative staff. This is the best way to arrange an appointment for more acute or urgent care.

For regular appointments you may choose to book online by clicking on the BOOK ONLINE button below. Once you have registered with us the first time, you will be able to streamline the process in future bookings by requesting a password and then simply logging in with your email address. You must have registered with your email address at least once before you can request a password. All of the requested appointments must be confirmed by our staff. You will receive confirmation of the booked appointment, and an e-mail reminder for that appointment 24 hours in advance. This booking option also allows you to change or cancel your appointment online. Our doctors will be phasing in this service over the coming year, so if you do not see your doctor offering appointments here yet, please call our office to book at this time, and check back frequently.

Appointments are scheduled for 15 minutes for most things. Extra time is allotted for specific procedures including well-woman examinations, well-baby checkups with immunizations and certain surgical procedures. Although we understand patients may want to discuss a number of issues at their appointment, it is important for your doctor to have adequate time to be able to ask questions, examine you, plan for followup and treat each problem in a thorough and careful manner. If you have more than one or two things to discuss with your physician, we would ask that you book a follow-up appointment at a later time. Your physician reserves the right to focus on the most urgent problem at the time of your visit, and defer other issues to another time. This will ensure that the most urgent problems are dealt with in a safe and timely manner.

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Please bring your medicines with you when you visit.

Please Remember

Dr. Herman and Dr. Zwicker


Monday to Friday. 8:30AM - 7:00PM.
Saturday: Duty Clinic Hours Vary. Please call 826-9096 after 10:00AM on Saturday to book an appointment
Crossroads Family Practice Staff.

Respect and Courtesy